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MAIUM

Maium Etymology

In Dutch there are hundreds of words and sentences to talk about rain, MAIUM is one of them. It is a word from the 'Bargoens', in which it can mean 'rain', 'water' or even 'canal' – of which we have quite a few in Amsterdam.

Establishment

We are two friends from Amsterdam who grew up cycling through the rain and saw that traditional rainwear lacked both style and functionality. Inspired by years of wet bike rides, our aim is to design stylish raincoats that can adapt to unpredictable weather and busy lives. Designer Anita: “Regardless of whether we had a business meeting, visited a friend or went to a festival, there was always the risk of getting a wet suit every time we traveled from A to B. That's why we came up with MAIUM, on the road in style, knowing that you and your clothes are protected.”

Maium Word usage

‘Als ik MAIUM op m’n porem krijg dan gaan ik pleite’ – a saying that means, if the rain falls on my head I am leaving.

Innovation

MAIUM is a product of its environment. With at least 130 rainy days a year and over a third of the land below sea level, we've gained a reputation for devising innovative ways to keep ourselves dry.

USAGE

Do's

Hang a wet raincoat to dry, preferably on a hanger. Even a dry MAIUM raincoat will always have to hang on a hanger to keep its shape. Tell friends about your experiences with MAIUM. Expect and accept compliments.

Don'ts

Leaving a wet raincoat folded or crumpled in a dark place, such as in a bag. Iron your raincoat. Put your raincoat in the dryer. Forgetting your raincoat after Friday afternoon drinks or leaving it behind at a festival.

Washing instructions

All our jackets are washable at 30C without affecting the coating of the jacket.

Zippers

All our front zippers are waterproof and open on both sides. If the zipper does get stuck, we recommend greasing it with a drop of silicone gel or spray.

Bike Poncho

Open the signature zippers on both sides. Throw the front panel over the steering wheel. Grab the handlebars through the special 'bicycle holes'. Or just let it hang over the knees.

PRODUCTION &MATERIALS

Difference between Puffer and Lightweight Puffer

The Lightweight Puffer is made of Pongee fabric, which increases breathability, while the Puffer is made with a Polyurethane coating. The Lightweight Puffer is 6 inches longer than the Puffer. Both are filled with recycled plastic, not down.

Certificates

All our materials are OEKO-TEX(R) Standard 100 certified. Our raincoats are made from recycled plastic. The OEKO-TEX(R) label guarantees that every component of the relevant garment, every thread, button and every other accessory has been tested for harmful substances and that the article is therefore harmless from an ecological point of view. The test was performed by independent OEKO-TEX(R) partner institutes based on the extensive OEKO-TEX® criteria.

Production Ethics

The fashion industry is one of the most environmentally damaging industries in the world, so it is vital that forward-thinking designers combine fashion and design to create sustainable, functional and timeless alternatives. A raincoat is, by definition, designed to protect us from the elements. The effort we make to reconnect with nature through sustainable design practices is our way of giving back and protecting the elements from us and our behavior. We want to prove that fashion and innovation don't have to spoil the planet.

Materials

All materials used are either made from recycled plastic or are completely biodegradable. In our jackets we use a variety of materials such as recycled PET, Organic Cotton, Pongee and PU.

Water resistance

All our raincoats are completely waterproof at water column 3,000 or 5,000.

Breathability

All our pongee, lightweight and organic cotton jackets have a breathability rating of 5,000. All our PU coated jackets are not breathable. But by all means open the zips for fresh air!

Vegan

No animal substances are used in the production of MAIUM raincoats, and all raw materials are not tested on animals.

Factory audits

All factories we work with are BSCI audited with at least an A (highest possible score) in 75% of audited performance areas, giving confidence in fair, safe and healthy working conditions for our factory employees. In close cooperation with our production facilities, we are continuously working to further improve health and safety conditions. To further strengthen the relationship, our team visits the factories at least once a year to learn more about how and in which areas there is room for improvement and how we can take the collaboration to the next level .

Product locations

MAIUM raincoats are produced in Beijing, China, the epicenter of outerwear. All production facilities are located in Hebei province, where the factories are known for their excellence in producing technical clothing. They are regarded worldwide as the best in technological developments in the field of waterproofing.

CUSTOMER SERVICE

Customer service opening hours

Our customer service is available on various platforms on working days.

stock

We regularly supplement our existing articles. If a product is sold out, you can register to receive an email notification when it is back in stock. If one article becomes available, we advise you to respond promptly.

Contact details

For questions about an order, return or other product related questions, please send an email to support@maium.nl . For general questions, please email info@maium.nl . You can call on +31 (0)20 244 10 81.

Response time

We will get back to all your questions as soon as possible with a real, personal answer.

Newsletter

If you no longer wish to receive the newsletter, you can unsubscribe via the 'Unsubscribe' link at the bottom of an email you receive from us.

RETURNS

Multiple Item Returns

Returning multiple items is possible, create one label via this link . When creating the return label, you must add the order numbers of the returned items as a comment.

United Kingdom Returns

You can register a return from the UK via this link . Please complete the form and include it with your return.

Exchange a product?

A return label can be created via this link .
Please indicate in the comments field which product you wish to receive.
As soon as we have received the returned product, we will send the new jacket.

– Please note, the jacket cannot be exchanged for a model with a different price.

Return Policy

Not happy with the size or color? Then return your MAIUM within 30 days. We use Returnless to handle our returns. Via this link you can fill in the return form and request a return label. The MAIUM must be returned unused and undamaged with the labels attached to the item. Online orders cannot be returned to stores and can only be returned to us via parcel post. The shipping costs for all returns are for your own account. For complaints or damage, please contact info@maium.nl.

Where can I find my return label?

You can make your return label via returns.nl/maium . Enter your e-mail address and your order number here, this number starts with a #.

How do I stick the return label on the shipping bag?

Use strong duct tape around the edges of the return label to prevent the label from falling off the bag during return transport.

How do I pack my jacket for the return process?

Fold the jacket and put it in the same packaging that you received your Maium in. Always enclose the return form.

Refunds

Refunds are processed in the same way as payment for the order. You will receive your refund within 14 days after the returned item(s) have arrived at our warehouse.

SHIPMENT

Shipping Destinations

We ship all our products worldwide

Postage costs

We ship for free within Europe. A surcharge will apply for intercontinental shipments.

Shipping time

Orders are shipped within 24 hours on business days. Weekend orders are shipped the following Monday.

PAYMENTS

Payment Methods

We accept the following payment methods: iDEAL, Credit Cards, Paypal, Sofort Banking, Bancontact, KBC/CBC, Bank Transfer and Belfus Direct.

GUARANTEE

Warranty conditions

We offer a 1-year manufacturer's warranty on workmanship and manufacturing defects. Our raincoats are made with great care and by hand, with attention to detail to ensure high quality. If you encounter a warranty problem, please contact us at support@maium.nl .