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Maium

Maium Etymology

In Dutch hundreds of words and phrases exist to explain rain: MAIUM is one of them. It is a word from the ‘Bargoens’ dialect that can mean rain, water and even canal – we have quite a few of those in Amsterdam.

Use the word Maium

 ‘Als ik MAIUM op m’n porem krijg dan gaan ik pleite’ – a saying that means, if the rain falls on my head I am leaving.

Founding Story

We are two friends from Amsterdam that grew up biking through the rain and saw traditional rainwear lacking both style and function. Inspired by years of wet commutes, we set out to design rainwear that adapts to the typical Dutch unpredictable weather conditions in combination with a busy lifestyle. Designer Anita: “We came across the problem of getting our clothes wet from the rain every time we moved from A to B, whether it was a business meeting, going to a friend or heading to a festival. That’s why we bring MAIUM: we want you to travel in style, knowingly that your clothes are guarded. A designer raincoat that can easily be transformed into a poncho using the side zippers. An innovative solution to keep you looking good. No matter the weather.

Innovation

MAIUM is a product of its environment. With at least 130 days of rain every year, and more than one third of the Netherlands below sea level, we have a reputation for innovative ways of staying dry. Our raincoats are made to protect you from the elements, through innovation in design, function and materials. Our signature side zippers for example, allow for either a walk in the rain or transforming into a highly functional poncho to use on your bike or scooter. Also, the garments being made of recycled plastic PET bottles and without the use of animal products are some of the innovations in which MAIUM invests.

How To Use

Zippers

All our front zippers are waterproof and have two-way functionalities. If by any chance the zipper gets stuck, we recommend greasing it with a drop of silicone gel or spray.

Washing Instructions

All our coats are washable at 30C without affecting the coating of the jacket.   

Do’s

Hang a wet raincoat out to dry, preferably on a hanger. Also in dry state raincoats should always be on a hanger to preserve form. Tell friends about your experience with a MAIUM raincoat. Except and accept compliments.

Don’ts

Leave a wet raincoat folded or crammed in a dark place like a bag. Iron your raincoat. Put your raincoat in the drier. Forget your coat after Friday drinks or leave it at a festival.

Bike Poncho

Open signature zippers on each side. Throw the front panel over the handlebars. Grab handlebars through bike holes. Or just hang loose.

Production

Ethics in Sourcing

The fashion industry is one of the most environmentally harmful industries in the world, which is why it is crucial that forward-thinking designers use their mind to combine fashion and design to create sustainable, functional and unique alternatives. MAIUM uses responsibly sourced fabric that is not only highly durable and waterproof: it is also made from recycled plastic bottles. Rainwear is, by definition, designed to protect us from the elements. Our attempt to restore the link to nature by incorporating sustainable design practices, is our way to return the favor and to protect the elements against us and our influences too, proving that fashion and innovation doesn’t have to cost the earth.

Materials used

All materials used are either fabricated from recycled plastic or are completely biodegradable. In our coats, we use a variation of materials such as Recycled PET, Organic Cotton, Pongee and PU.

Waterproofness

All our raincoats are fully waterproof at water column 3.000 or 5.000.

Breathability

All our Pongee, Lightweight and Organic Cotton coats have a breathability level of 5.000. All our PU coated coats are not breathable. In either case, simply open the zippers for a breath of fresh air!

Certificates

All our materials are certified under OEKO-TEX(R) Standard 100 principles. Our raincoats are made from recycled plastic. The OEKO-TEX(R) label guarantees that every component of this article, every thread, button and other accessory, has been tested for harmful substances and that the article therefore is harmless in human ecological terms. The test is conducted by independent OEKO-TEX® partner institutes based on the extensive OEKO-TEX® criteria catalog.

Vegan

Yes. In producing MAIUM rainwear no animals are hurt, neither are any animal-based materials used.

Production Sites

MAIUM rainwear is produced in the epicenter of outerwear, Beijing – China. All production facilities are in the Hebei province, where factories are known for their excellence in production of outerwear and they are worldwide considered to be best-in-class in waterproofing techniques.

Factory Audits

All factories we work with are BSCI audited with at least an A (highest possible) in 90% of the audited performance areas, providing confidence with respect to fair, safe and healthy working conditions for our factory workers. In close cooperation with our production facilities, we continuously work towards further improvement of health and safety conditions. To strengthen the relationship, our team visits the factory at least once a year to learn more about how and where areas for improvement are and work on an even better collaboration.

Customer Service

Stock

We regularly restock our existing items. If a product is sold out, you can register for an email notification when restocked. If a single item becomes available, we advise you to be quick. 

Newsletters

If you do not want to receive the newsletter anymore you can use the ‘Unsubscribe’ link in the footer of one of our newsletters.

Response Time

We will get back to all your questions with a human response as soon as possible. During business hours this is usually within a couple of hours. Evenings and weekends may take us a little while longer.

Contact Maium

Through e-mail at support@maium.nl for questions regarding your order or at info@maium.nl for general inquiries. By phone you reach us by calling to +31 (0)20 244 10 81.

Returns

How to exchange

We always advise you to place a new order if you wish to exchange your order for a different item and return the original item using the return policy below, upon which the original payment is refunded. This gives you the guarantee that your desired item does not run out of stock. Of course, a physical exchange is also possible, but we can only send out a new item when the original item is received in our warehouse.

Return Policy

Not happy with the fit or color? Return your MAIUM within 30 days. We use Returnless to handle our returns. Via this link you can fill in the return form and request a return label. Your MAIUM must be returned undamaged, unused and with the labels attached. Online orders can’t be returned to stores and should only be returned to us by parcel. The shipping costs for all returns are for your own account. For complaints or damage, please contact info@maium.nl.

Where can I find my return label?

You can create your return label via www.returnform.com/maium. Enter your e-mail address and your order number here, this number starts with a #.

How do I stick the return label on the shipping bag?

Use strong duct tape around the edges of the return label, this will prevent the label from coming off the bag during the return transport.

Refunds

Refunds will be made using the same payment method used for the original purchase. You will receive your refund within 14 days after the returned item(s) is received at our warehouse.

How do I pack my jacket for the return process?

Fold the jacket and put it in the plastic polybag (in which you received the jacket). Preferably also return the jacket(s) in the original shipping box.

Shipping

Shipping Destinations

We ship worldwide.

Shipping Cost

Free shipping within Europe. For intercontinental shipping a surcharge is added.

Dispatch Time

Orders will be dispatched within 24 hours during weekdays. Weekend orders are dispatched on Monday.

Warranty

Warranty Policy

We offer a 1 year limited warranty on workmanship and manufacturing defects. Our raincoats are carefully assembled by hand and with great attention for detail to ensure good quality standards. In case you experience a warranty problem, please contact our support through support@maium.nl

Payments

Payment Methods

We accept the following payment methods: iDEAL, Credit Cards, Paypal, Sofort Banking, Bancontact, KBC/CBC, Bank Transfer and Belfus Direct.

Ideal Mastercard Visa American Express PayPal

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